Please make sure to do the following:
- Make sure you don't have any existing active subscriptions;
- Turn off your VPN connection (if you are using any);
- Make sure to turn on your location access.
To turn on your device's location access, please follow the steps below:
ANDROID
• Go to Settings
• Open Location Settings • Allow "Location Access" |
IOS
• Go to Settings
• Open Privacy • Go to "Location Services" • Turn on Location Services |